We call our hair eco-braiding hair because it’s designed to be safer for your scalp and more thoughtful about our impact — without sacrificing affordability.

Our hair is hypoallergenic, PVC-free, and third-party tested for priority contaminants. For us, “eco” means making better, more responsible choices and committing to continuous improvement.

This is where better braiding begins. 💚

Yes. Our hair is third-party tested for heavy metals and VOCs using accredited lab methods. Results show non-detects for several high-concern chemicals including PVC, benzene, inorganic arsenic, cadmium, and lead.

“Non-toxic,” refers to our risk-based approach to safety, not the absence of all chemicals. All natural and synthetic materials are made of chemicals, and trace detection alone doesn’t mean a product is unsafe. That’s why we rely on third-party testing, conservative benchmarks, and transparency when evaluating and communicating product safety.

✨We focus on risk-based safety, not absolute or misleading “chemical-free” claims.

Check out our Product Safety page to learn more.

Because it wouldn’t be accurate.
All materials — natural or synthetic — are made of chemicals.

Instead, we focus on:
✔ Screening for high-concern substances
✔ Reducing unnecessary additives
✔ Clear, honest communication about what testing shows

Yes. PVC was not detected in third-party resin composition testing of our braiding hair.

This is important because many synthetic hair products are made with PVC-based fibers, which can require plasticizers and additives to achieve flexibility and softness. These additives can sometimes raise questions about potential chemical exposure depending on formulation and manufacturing practices.

New Village Braid focuses on PVC-free synthetic fibers, using a blend of advanced polymer fibers designed for performance and transparency.

Independent lab analysis of the finished braid sample identified PET-based fiber composition and confirmed that PVC was not detected in the tested material.

Additional material documentation confirms the use of synthetic fibers such as polypropylene (PP) and high-temperature PET/PBT fibers used in wig and braiding applications.

Check out our Product Safety page to learn more.

Independent testing found:

• Benzene: Not detected

Check out our Product Safety page to learn more.

Independent testing found:

• Inorganic arsenic: Not detected
• Cadmium: Not detected
• Lead: Not detected

Check out our Product Safety page to learn more.

Check out our Product Safety page to learn more.

Yes. New Village Braid proudly supports the mission of the Beauty Justice Act and advocates for stronger protections, transparency, and safer beauty products — especially for Black women and communities historically underserved by regulation.

Well, it depends.😊 We encourage you to check with your braid stylist for more specific guidance. Meanwhile, see below for our suggestions.

Box Braids (Traditional or Knotless)

• Small/Medium: 6–8 packs
• Large/Fuller: 7–9 packs

Knotless Braids (by size)

• Small/Medium: 6–8 packs
• Large/Fuller: 7–9 packs

Marley / Havana Twists

• Small/Medium: 4–5 packs
• Large/Fuller: 5–6 packs

Passion Twists

• Small/Medium: 4–5 packs
• Large/Fuller look: 5–6 packs

Senegalese / Rope Twists

• Small/Medium: 6–8 packs
• Large/Fuller: 7-9 packs

💡Tip: Smaller parts and knotless installs typically require more hair. When in doubt, purchase one extra pack.

Yes. Our hair eco braiding pre-stretched hair is perfect for styles requiring sealed finishing with hot water. A 30 to 45 second dip in clean boiled water should be enough.

🔔Be sure not to dip your natural hair, and practice extra care when handling boiling hot water!

Our products were screened for a range of volatile organic compounds (VOCs) using accredited lab methods designed to reflect real-world handling and styling conditions.

Testing showed non-detects for several high-concern compounds and low or trace levels of certain VOCs. Trace detection alone does not indicate a health risk, and results are consistent with a low-risk profile when used as intended.

As with many materials, proper ventilation during styling is recommended.

We're working on it. 🙂

Processing Time: Within 2 Business Days.

• Orders placed before 12 PM (ET) ship the same/next business day.
• Orders placed after 12 PM (ET) are processed the next business day.
• Once your order is picked, it can’t be canceled.

Standard Shipping Estimates:

• Domestic: 2–7 business days
• International: 7–21+ business days

Express Shipping (U.S. only):

• 2–3 business day delivery after up to 2 business days of processing
• Not available for Alaska, Hawaii, Puerto Rico, military addresses, or PO Boxes

Yes. We accept custom color orders including blends and ombres for requests of 200 pieces or more. Simply access our Wholesale Order form to start an order inquiry. Custom orders take a minimum of 6 to 8 weeks to be processed and shipped. Delivery times and prices may be impacted due to global logistics issues.

We do not accept returns for custom or wholesale orders. If there is an issue with your order, we will do all that we can to make it right. Rest assured, you are in good hands.

Yes. We accept returns and exchanges for domestic U.S. orders on unopened and unused hair within 14 days of you receiving your order. All packaging must be in NEW condition. We do not cover the cost for return shipping.

To review our return policy, visit the following link. To start a return request, visit this link. If we have made a mistake on your order we will do our best to rectify the issue!